Publications:

PhD thesis

Articles in Peer-reviewed Journals

Articles at Refereed Conferences

Books

Book Chapters

Other Publications


PhD Thesis:

Performance, Pressures, and Politics: Motivators for Adoption of Interorganizational Information Systems.
Samfundslitteratur, Copenhagen, 2002, pp. 1-412.

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Articles in Peer-reviewed Journals:

Andersen, K. N., Henriksen, H. Z. and Nielsen, J. A. (2013).
Digital innovation af folkeskolernes åbenhed og sammenlignelighed: Binære modellers endeligt?
Politica, Vol. 45 (3), pp. 287-306.

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Andersen, K. N., Medaglia, R. and Henriksen, H. Z. (2012).
Social Media in Public Health care: Impact Domain Propositions.
Government Information Quarterly, Vol. 29 (4), pp. 462-469.

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Andersen, K. N., Medaglia, R., Vatrapu, R., Henriksen, H. Z. and Gauld, R. (2011).
The forgotten promise of e-government maturity: Assessing responsiveness in the digital public sector.
Government Information Quarterly, Vol. 28(4), pp. 439-445.

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Henningsson, S. and Henriksen, H. Z. (2011).
Inscription of behaviour and flexible interpretation in Information Infrastructures: The Case of European e-Customs.
Journal of Strategic Information Systems, Vol. 20(4), pp. 355-372.

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Henriksen, H. Z. and Rukanova, B. (2011).
To have IT or not to have IT.
Transforming Government: People, Process and Policy, Vol. 5 (2), pp. 155-166.
>>> Emerald LiteratiNetwork 2012: Highly Commended Award <<<

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Andersen, K. N., Henriksen, H. Z, Medaglia, R., Danziger, J. N., Sannarnes, M. K., and Enemærke, M. (2010).
Fads and Facts of E-Government: A Review of Impacts of E-government (2003-2009)
International Journal of Public Administration - vol. 33(11).

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Rukanova, B., van Stijn, E., Henriksen, H. Z., Baida, Z. and Tan, Y-H.(2009)
Understanding the influence of multiple levels of governments on the development of inter-organizational systems.
European Journal of Information Systems, volume 18(3), pp. 387-408.

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Henriksen, H. Z. and Andersen, K. V. (2008).
Electronic records management systems implementation in the Pakistani local government.
Records Management Journal, volume: 18(1), pp. 40-52.

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Henriksen, H. Z. and Damsgaard, J. (2007).
Dawn of e-government - An institutional analysis of seven initiatives and their impact.
Journal of Information Technology, 22(1), pp. 13-23.

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Andersen, K. V., Henriksen, H. Z., Secher, C and Medaglia, R. (2007).
Costs of e-participation - The management challenges.
Transforming government, 1(1), pp. 29-43.

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Henriksen, H. Z. (2006).
Motivators for IOS Adoption in Denmark.
Journal of Electronic Commerce in Organizations, 4(2), pp. 25-39, April-June.

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Andersen, K. V. and Henriksen, H. Z. (2006).
E-Government Maturity Models: Extension of the Layne and Lee Model.
Government Information Quarterly, 23(2), pp. 236-248.

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Henriksen, H. Z. (2006).
Fad or Investment in the Future - An Analysis of the Demand of e-Services in Danish Municipalities.
Electronic Journal of e-Government, 4(2), pp. 19-26.

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Andersen, K. V. & Henriksen, H. Z. (2005).
The First Leg of E-government Research: Domains and Application Areas 1998-2003.
International Journal of Electronic Government Research, 1(4).

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Henriksen, H.Z. and Mahnke, V. (2005).
E-procurement adoption in the Danish public sector: The influence of economic and political rationality.
Scandinavian Journal of Information Systems, 17(2), pp. 85-106.

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Henriksen, H.Z. and Andersen, K.V. (2004).
Diffusion of E-Commerce in Denmark: An Analysis of Institutional Intervention.
Knowledge, Technology, and Policy (KTP), vol. 17, issue 2/ Summer, pp. 63-81.

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Andersen, K. V., Bjørn-Andersen, N., & Henriksen, H. Z. (2003).
Globalization and E-commerce: Environment and Policy in Denmark.
Communications of the AIS (CAIS), vol. 10, article 7/ July.
URL http://cais.aisnet.org/

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Articles at Refereed Conferences:

Henriksen, H. Z. (2012).
In the Beginning was the CCR: The very first use of IT in the Public Sector in Denmark.
In Proceedings of Electronic Government and Electronic Participation, Trauner Verlag Schritenreihe Informatik, Vol. 39, pp. 13-20.

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Andersen, K. N., Henriksen, H. Z., Medaglia, R., Carlsen, M. H. and Sløk, C. (2012).
Gate-Keeping in the Age of Information Society; Online GPA Data in Lower Secondary Schools.
Paper presented at the 34th EGPA Annual Conference, 2012, Bergen, Norway, 5-8 Sep.

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Leonard, J. and Henriksen, H. Z. (2011).
Are enterprise system benefits the same for universities as they are for supermarkets?
Advances in Enterprise Information Systems II: Proceedings of the Fifth International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2011). ed. Charles Møller; Sohail Chaudhry. Boca Raton, FL : C R C Press LLC 2012, p. 291-302.

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Henriksen, H. Z., Andersen, K. N. and Medaglia, R. (2011).
Public Sector IS Maturity Models, Legal Pluralism Invades Public Schools.
Lecture notes in computer science / vol. 6846.

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Andersen, K. N., Medaglia, R. and Henriksen, H. Z. (2011).
Frequency and Costs of Communication with Citizens in Local Government.
Lecture notes in computer science / vol. 6866.

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Andersen, K. N., Veit, D., Medaglia, R. and Henriksen, H. Z. (2010).
One Inch Wide and One Inch Deep: The Role of Policies in Shaping the Adoption of Open Standards and Software in Government.
In proceedings of EGOVIS 2010; Lecture notes in computer science - vol. 6267, pp. 100-107.

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Henningsson, S. and Henriksen, H. Z. (2009).
A Sad Story: The Case of Constrained Infrastructures Caused by IT.
In proceedings of the 17th European Conference on Information Systems (ECIS).

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Henriksen, H. Z., Rukanova, B. and Tan, Y-H. (2008).
Pacta Sunt Servanda but Where Is the Agreement?: The Complicated Case of eCustoms.
In proceedings of the 7th International Conference, EGOV 2008 Turin, Italy, August 31 - September 5, 2008.

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Rukanova, B., van Stijn, E., Henriksen, H. Z., Baida, Z, and Tan, Y-H. (2008).
Multi-level Analysis of Complex IS Change: A Case Study of eCustoms.
In proceedings of the 21th Bled eConference. eCollaboration: Overcoming Boundaries Through Multi-Channel Interaction, June 15-18, 2008; Bled, Slovenia.
>>> Winner of best paper award <<<

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Rukanova, B., Henriksen, H. Z., van Raesfeld, A., van Stijn, E., and Tan, Y-H. (2007).
A Collective Action Perspective on Technological innovation in Business/Government Networks.
In Proceedings of the 15th European Conference on Information Systems (ECIS 2007): Relevant rigour - Rigorous relevance. 2007. pp. 2135-2146

Van Stijn, E., Bjørn-Andersen, N., Razmerita, L. and Henriksen, H. Z. (2007).
Improving international e-Customs: The European ITAIDE initiative.
In Proceedings of the International Conference on the Digital Society (ICDS 2007). IEEE Computer Society.
>>> Winner of best paper award <<<

Andersen, K. V. and Henriksen, H. Z. (2006).
Reorganizing Government: Bhutan Visa Online.
In Proceedings of the 39th Hawaii International Conference on System Sciences, 2006, pp. 1-7.

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Henriksen, H. Z. and Damsgaard, D. (2006).
The Rise and Descent of Visions for e-Government.
In proceedings of the IFIP 8.6. conference, June 7-10, 2006, Galway, Ireland, pp. 275-289.

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Sannarnes, M. K., Henriksen, H. Z. and Andersen, K.V, (2006).
The E-Government Melting Pot Lacking New Public Management and Innovation Flavor.
In proceedings of the DEXA eGov conference, Krakow, Poland.

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Henriksen, H. Z. And Kautz, K. (2006).
An Analysis of IFIP TC 8 WG 8.6 - In Search of a Common Theoretical Denominator.
The Past and Future of Information Systems: 1976-2006 and Beyond. Davis Avison, Steve Elliot, John Krogstie, Jan Pries-Heje (eds.) pp. 143-152.

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Kautz, K., Henriksen, H.Z., Breer-Mortensen, T. And Poulsen, H.H. (2005).
Information Technology Diffusion Research: An Interim Balance.
Proceedings of the IFIP TC6 WG 8.6 conference, Atlanta, US.

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McMaster, T., Wastell, D. and Henriksen, H.Z. (2005).
Fooling around: the corporate jester as an effective change agent for technological innovation?
Proceedings of the IFIP TC8 WG 8.6 conference, Atlanta, US.

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Moe, C. E., Andersen, K. V. and Henriksen, H. Z. (2005).
E-Procurement - Love of Life and Overnight Temptations.
In Andersen, K.V. et al. (eds.): Electronic Government. Workshop and Poster Proceedings of the Fourth International EGOV Conference 2005, August 22-26, 2005, Copenhagen, Denmark, pp. 351-357.

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Henriksen, H.Z., Mahnke, V. and Meiland, J.H. (2004).
Public eProcurement: Economic and Political Rationality.
In Proceedings of Hawaii International Conference on System Sciences (HICSS) 37, January 5-8, 2004.

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Henriksen, H.Z. (2004).
IOS Adoption in Denmark: Explanatory aspects of organizational, environmental and technological attributes.
Proceedings of the IFIP TC8 WG 8.6 conference, Leixlip, Ireland, pp. 313-334.

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Andersen, K.V., Henriksen, H.Z., Ahmed, A.S. and, Arnthorsson, H. (2004).
Stray Dogs and Wild Cats Tracking Down Information Systems in Government?
Proceedings of the European Conference on Information Systems (ECIS 2004), Turku, Finland.

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Henriksen, H.Z., Kerstens, D.Ø., and Andersen, K.V. (2004).
Public Procurement in Denmark: Measurements of Suppliers' eMaturity.
Proceedings of the 17th Bled eCommerce conference, Bled, Slovenia, June 21 - 23.

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Henriksen, H. Z. (2004).
The Diffusion of eServices in Danish Municipalities.
DEXA eGov conference, Zaragoza, Spain.

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Henriksen, H. Z. (2004).
Uptake of eServices in Danish Municipalities.
Proceedings of the eChallenges conference, Vienna, Austria.

Henriksen, H. Z. and Vendelø, M. T. (2003).
Should New Fields of Research Tighthen their Belts to Get Organized? - The example of information systems research.
Paper the 19th EGOS Colloquium, Copenhagen, July 3. - 5. Subtheme 19: Science Organizations and the Organization of Science, pp. 1-22.

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Henriksen, H.Z. and Andersen, K.V. (2003).
eProcurement Adoption: Theory and Practice.
In Traunmüller, R. (ed) Electronic Government. Second International Conference, EGOV 2003.

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Henriksen, H.Z. (2002).
Old Wine on Old Bottles: Conceptualizing Motivators for Adoption of IOS through Well- known Adoption Models.
Proceedings of IRIS25, Kulhuse, Denmark.
>>> Winner of IRIS best paper award 2002 <<<

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Larsen, M.H. & Henriksen, H.Z. & Bjørn-Andersen, N. (2002).
The MTO-Framework for Implementation of eBusiness Models.
Proceedings of the 2nd International Conference on Electronic Business (ICEB 2002). December 11-13, Taipei, Taiwan.

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Larsen, M.H. & Henriksen, H.Z. & Bjørn-Andersen, N. (2002).
A Managerial Perspective on Implementation of e-Business Models.
Proceedings of the 2nd Wuhan International Conference on E-Business (WHICEB 2002). October 19th-21st. Center of Academic Exchange, China University of GeoSciences, Wuhan, China, pp. 363-377.

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Henriksen, H.Z., Andersen, K.V., and Pedersen, T. (2002).
IS Innovation: Adoption of B2B e-Commerce.
In Monteiro, J.L., Swatman, P.M.C., and Tavares, L.V. (eds.) Towards the Knowledge Society: eCommerce, eBusiness and eGovernment. Kluwer Academic Publishers, Boston.

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Kautz, K. and Henriksen, H.Z. (2002).
Brilliant Idea? But it didn't do the trick: The role of a designed project in the adoption and diffusion process of inter-organisational information systems.
In Bunker, D. Wilson, D., and Elliot, S. (eds.). The Adoption and Diffusion of IT in an Environment of Critical Change. Proceedings of the IFIP TC8 WG 8.6 conference.Pearson Publishing Service.

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Henriksen, H.Z. (2001).
In Search on an Efficient EDIcebreaker: Use of Electronic Marketplaces for the Diffusion of EDI among SMEs.
In Ardis, M.A. and Marcolin, B.L. (eds.) Diffusing Software Product and Process Innovations. Proceedings of the IFIP TC8 WG 8.6 conference. Kluwer Academic Publishers, Boston.

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Henriksen, H.Z. and Andersen, K.V. (2001).
The Perceived Benefits of B2B e-commerce among Users in the Danish Steel and Machinery Industry.
Proceedings of IRIS24, Ulvik, Norway.

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Henriksen, H.Z. (2000).
Can Coordinated IT Projects Lead to Diffusion? A Casestudy of an EDI Project.
Proceedings of IRIS23, Lingatan, Sweden.

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Andersen, K. V., & Henriksen, H. Z. (2000).
E-commerce in the public sector: Managerial Challenges in Homecare Service.
Proceedings of the Second Electronic Grocery Shopping (EGS) Conference (pp. 10-22). Charlotte, NC, USA.

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Henriksen, H.Z. and Andersen, K.V. (1999).
Internetbased EDIFACT-trade documents for Danish SMEs: An analysis of the pre-implementation phase.
Proceedings of the 12th International Bled Electronic Commerce Conference, Slovenia.

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Books:

Dwivedi, Yogesh K.; Henriksen, Helle Zinner; Wastell, David; De’ Rahul (2013).
Grand Successes and Failures in IT. Public and Private Sectors.
IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29. SpringerLink Online service; Berlin Heidelberg; Imprint: Springer.

Damsgaard, J. and Henriksen, H.Z. (2004).
Networked Information Technologies: Diffusion and Adoption.
Proceedings of the 7th IFIP 8.6 conference. Klüwer Academic Publishers.

Andersen, K.V., Juul, N.C., Henriksen, H.Z., Bjørn-Andersen, N., and Bunker, D. (2000).
Business-to-Business E-commerce. Enterprises Facing a Turbulent World.
DJØF Publishing, Copenhagen.


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Book Chapters:

Kim Normann Andersen; Helle Zinner Henriksen; Rony Medaglia (2012).
Maturity Models in the Age of Digital Diversity: Beyond the Layne & Lee Legacy.
In: Public Administration in the Information Age: Revisited. ed. Ig Snellen; Marcel Thaens; Wim van de Donk. Amsterdam : IOS Press, pp. 205-220.

Henningsson, S., Bjørn-Andersen, N., Schmidt, A., Flügge, B. and Henriksen, H. Z. (2011).
Food Living Lab - Complexity of Export Trade.
In Yao-Hua Tan, Niels Björn-Andersen, Stefan Klein and Boriana Rukanova (eds.). Accelerating Global Supply Chains with IT-Innovation.

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Tan, Y-H and Henriksen, H. Z. (2008).
Let a Thousand Flowers Bloom for e-Government.
In Bouwman, Bons, Hoogeweegen, Janssen, and Pronk (eds.) Let a Thousand Flowers Bloom: Essays in commemoration of prof. dr. René Wagenaar, pp. 223-235.

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Bjørn-Andersen, N., Razmerita, L. and Henriksen, H. Z. (2007).
The Streamlining of Cross-Border Taxation Using IT -The Danish eExport Solution.
Josef Makolm and Gerti Orthofer (eds.). E-Taxation: State & Perspectives. Linz, Trauner Verlag, 2007, pp. 195-206.

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Andersen, K. V. and Henriksen, H. Z. (2007).
E-Government Research: Capabilities, Interaction, Orientation and Values.
Norris, D. F. (ed.). Current Issues and Trends in E-Government Research, Cybertech Publishing, Hersey.

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Andersen, K. V., Henriksen, H. Z. and Rasmussen, E. B. (2007).
Re-organizing Government using IT: The Danish model.
Nixon, P. G. and Koutrakou, V. N. (eds.). E-government in Europe: Re-booting the state, Routledge, London, pp. 103-118.

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Andersen, K. V. and Henriksen, H. Z. (2006).
Transfer of e-Participation Management: Budget Restrictions and Preferences.
Traunmüller (ed.). Knowledge Transfor for eGovernment – Seeking Better eGovernment Solutions, Linz, Trauner Verlag, pp. 133-144.

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Andersen, K.V. and Henriksen, H.Z. (2004).
B2B e-Commerce Diffusion: The Efficacy of Institutional Discourse.
Doukidis, G., Mylonopoulos, N. and Pouloudi, N. (eds.) Social and Economic Transformation in the Digital Era, IDEA Group Publishing, London.

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Henriksen, H.Z. and Görsch, D. (1999).
The Challenges of EDI.
Distributed multimedia - Electronic Commerce and Converging Media, CTI (Center for Tele Information), Danish Technical University.

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Other Publications:

Andersen, K. N., Henriksen, H. Z. og Medaglia, R. (2010).
E-konsultationer og online sundhedsfora : Fosser pengene ud på nettet?
Økonomistyring & Informatik - årg. 26, nr. 2, s. 135-160.

Rasmussen, E. B. og Henriksen, H. Z. (2009).
Brugerdreven innovation: Borgerens eget CO2 regnskab.
Håndbog i klimaledelse, Forlaget Andersen.

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Henriksen, H. Z. (2008).
Public Value and Multi-channel eService delivery.
http://www.mcegov.eu/media/709/helle%20public%20value%20tp-final%20formatted.pdf

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Henriksen, H. Z., and Rukanova, B. (2008).
BARRIERS AND DRIVERS OF ECUSTOMS IMPLEMENTATION: NEVER MIND IT.
In proceedings of 6th International Eastern European eGov Days, Prague, 23th-25th April 2008, pp. 327-334.

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Wilson, F., Henriksen, H. Z., Kordelaar, P., Mulder, B., van Engers, T, and Zuurmond, A. (2008).
EUROPEAN EGOVERNMENT TRAINING: FUTURE PERSPECTIVES.
In proceedings of 6th International Eastern European eGov Days, Prague, 23th-25th April 2008, pp. 281-286.

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Henriksen, H. Z., Andersen, K. V. and Kerstens, D. Ø. (2007).
Suppliers' E-maturity for Public E-Procurement: Organizational and Technological Attributes.
Anttiroiko and Mälkiä (eds.) Encyclopedia of Digital Government vol. III, I-Z, pp. 1492-1497.

Rukanova, B., van Stijn, E., Henriksen, H. Z., Baida, Z., and Tan, Y-H (2006).
40 years of multi-faceted change in the Dutch Tax and Customs Administration,
Working paper, nr.2006-001, 57 pages.

Andersen, K. V. and Henriksen, H. Z. (2006).
Impact analysis of e-tourism in Bhutan.
Working paper, nr.2006-009, 53 pages.

Henriksen, H. Z. (2006).
Det papirfyldte digitalsamfund.
Akademimerkonom nyt, nr. 2, pp. 16-17.

Henriksen, H. Z., Andersen, K. V. and Juul, N. C. (2005).
E-indkøb i de danske kommuner 2004.
Working paper, nr. 2005-003. København, pp. 1-25.

Henriksen, H. Z., Pedersen, I. K. and Andersen, K. V. (2005).
Sags- og dokumenthåndtering: det teknologiske imperativ på aftægt.
Internethåndbogen, December 2005, pp. 1-16.

Henriksen, H. Z. (2004).
IOS-anskaffelser - hvem bestemmer?
Revision & Regnskabsvæsen, nr. 7, juli 2004, pp. 40-47.

Andersen, K. V. and Henriksen, H. Z. (2003).
B2B E-commerce Diffusion: The Efficacy of Institutional Discourse.
Working paper #2, Department of Informatics, Copenhagen Business School, Denmark.

Larsen, M. H., Henriksen, H. Z, and Bjørn-Andersen, N. (2002).
A Managerial perspective on Implementation of e-Business Models. København. 15 pages.
Working paper.

Larsen, M. H., Henriksen, H. Z., and Bjørn-Andersen, N. (2002).
The MTO-framework for implementation of eBusiness models. København. 12 pages.
Working paper, 2002-19.

Andersen, K. V., Juul, N. C., Korzen-Bohr, S., and Henriksen, H. Z. (2002).
The end of power and persuasion? : up-stream adoption of B2B e-commerce in the Danish grocery value chain. København. 13 pages.
Working paper, 2002-26.

Bjørn-Andersen, N. and Henriksen, H.Z. (2001).
Offentlige e-handelsportaler - barrierer og muligheder for leverandører.
Published by Kommunedata.

Henriksen, H.Z. (2001).
E-handel i jern- og maskinindustrien (edited by Kim Viborg Andersen).
Børsens Ledelseshåndbøger.

Henriksen, H.Z. (2000).
Elektronisk handel og EDI i praksis: Anvendelsen i jern- og maskinindustrien i år 2000.
Published by the Danish EDI Council.

Gerner, K., Andersen, K.V., Henriksen, H.Z. and Juul, N.C. (1999).
Internettets forretningsmæssige muligheder og trusler.
Revision og regnskabsvæsen, side 8-13.

Andersen, K.V, Henriksen, H.Z., and Juul, N.C. (1998, 1999, 2000, 2001).
Tal og statistikker (edited by Kim Viborg Andersen).
Børsen Ledelseshåndbøger

Henriksen, H.Z. and Andersen, K.V. (1998).
Grocery Shopping in Denmark.
The first EGS workshop in Helsinki, Finland.

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